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About Japan
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Japanese Manners
Japanese manners, especially business manners, are not second nature even to those living in Japan. Proper use usually begins when young Japanese who have just graduated from college practice the dos and donŽÕts in and out of the office utilizing what they learned from books, magazines, seminars, or on the job training.

The first glimpse into the formalities happens when one greets another either in person or by phone, email, letter, etc. The most basic form of Japanese business manners is the exchanging of business cards, which is perhaps the most well known by non-Japanese businesspeople. Each person exchanges cards at the beginning of a meeting while standing up and bowing facing his/her counterpart with the right hand, or both hands. Then, the cards are placed neatly in a cardholder if standing or neatly in front of oneself on the desk if seated.

There is also a formal way of handling most everyday tasks, such as speaking on the phone, emailing, and sending your greetings by letter, or handling special occasions such as sending gifts (especially monetary gifts), attending weddings, etc. Keeping track of certain dates may also be helpful, such as Ochugen and Oseibo, which are gifts given during mid-summer and year-end. Even riding an escalator involves certain manners, such as standing on the left side (or right depending on the region) in order to allow others to walk past you on the other side.

It is a good idea to research such mannerisms as this, but it is not necessary to try to remember all the cultural specific rules and knowing the meaning behind the gestures, especially since even native Japanese often do not know these things either. What is important is to take a step back and notice your surroundings, trying your best to emulate the same level of politeness and be as courteous as possible. It is also important to note that although there are many non-Japanese who come to Japan having studied the rules regarding the relationship between superiors and inferiors for seating and standing arrangements at meetings, taxis, and in the elevator, these rules do not apply to all companies or situations. If one were to try and master everything all at once, the road to perfection can be very long. Therefore, it is best to simply be flexible.
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